BCMS Consulting

Cyber Threats & IT Service Continuity

Protect your information, keep your IT services running, and turn cyber risk into operational confidence.

When systems stop, the business stops.

Most services now depend on information and the IT that carries it. A cyber attack, a failed system or a change in regulation can interrupt them all at once. ADVOX helps organisations prepare for that, so that information stays protected and important IT services keep running, or recover quickly, when something goes wrong.

This work sits inside ADVOX’s wider focus on business continuity and operational resilience. Cyber and IT continuity are treated as part of keeping important services running, not as a separate technical exercise. The support is advisory: we review, advise, exercise and train, and your own teams keep ownership of the systems.

New to the subject? Read What is IT Service Continuity? and What is IT Disaster Recovery?

Start with a clear picture.

If information security or IT continuity has not been a focus until now, the first step is knowing where you stand. A starting review covers six things.

1

Gap review

Compare your current capability with where you want to be, measured against recognised frameworks such as ISO 27001, NIST, NIS2 and DORA, and any relevant regional requirements.

2

Risk and vulnerability review

A review of information security risk and vulnerability, including risk from third parties, framed around ISO 31000.

3

IT continuity health check

A look at how mature your IT continuity arrangements are today, with goals set for where they should be.

4

Know what you hold

Identify and classify your most valuable information and assets, so protection goes where it matters most.

5

Dependencies and weak points

Map the dependencies, risks and single points of failure in your critical IT systems and infrastructure.

6

A baseline to track progress

Record where your security and continuity performance stands now, so improvement can be shown over time.

Make it repeatable.

Good intentions fade without structure. A programme gives information security and IT continuity clear owners, clear rules and a routine for keeping them current. It also connects to your business continuity framework, so the two support each other.

Governance, policies and manuals

Set up the governance, policies and manuals for an information security management approach that is repeatable, well understood and kept up to date.

IT continuity and disaster recovery planning

Plan how critical IT services will be kept running or restored, with policies, guidelines and criteria aligned to ISO 27001, ISO 22301 and ISO 27031.

Plans only count once they are tried.

Having plans in place is the start. Testing shows whether they will stand up when a disruption or crisis arrives.

1

Exercising and testing programme

Plan a programme of exercises and tests that builds the capability your organisation needs, one step at a time.

2

Tabletop and simulation exercises

Walk teams through realistic cyber scenarios, so decisions, roles and communications are tried before they are needed.

3

Disaster recovery verification

Check that your disaster recovery routines and plans work as written, and record what needs to change.

Scenario work builds on ADVOX’s Incident Response and Crisis Management Simulations.

Be ready before the external audit.

If your organisation is working towards ISO 27001, an independent review beforehand can show where you stand and what to close first.

What the support covers

  • An independent check of your arrangements against the ISO 27001 requirements, before an external audit
  • A gap assessment between where you are and where the standard expects you to be, with suggested controls to consider
  • Help with governance, policies and manuals, and with maintaining and improving them
  • Guidance along the way

This is an independent review and guidance, not a certification audit. ADVOX does not issue ISO certificates. Certification is carried out by an accredited certification body, and ADVOX gives no certification, approval or compliance-approval. The approach mirrors the independent review described for ISO 22301.

People are part of the control.

Technology alone does not keep information safe. Training builds awareness across the organisation and deeper skills where they are needed.

Awareness for everyone

An overview of information security for employees and contractors, so everyone knows their part in protecting information.

Tailored sessions

Sessions shaped for managers, product owners, specialists and other interested parties, built around the roles they hold.

For practitioners

Training for the people who run information security day to day, matched to what your team needs.

See ADVOX’s Business Continuity Training for courses delivered for your teams.

Read on.

What is IT Service Continuity?

A plain-language guide to the aims, scope and process.

What is IT Disaster Recovery?

How recovery of IT systems fits with business continuity.

Operational Resilience

Keeping important services within tolerable disruption.

Talk to ADVOX about cyber and IT continuity.

We aim to reply to your enquiry within 2 hours.

Topics informed by the 4C Strategies page on cyber security and IT continuity. This page is ADVOX’s own summary, written in its own words. It is general information, not legal, regulatory or compliance advice. Copyright in the sources named above belongs to their owners.

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