Training Needs Analysis

Aim training at real gaps

Work out who needs which business continuity and resilience skills, at what level, and how best to build them.

Training aimed at gaps, not guesswork.

A training needs analysis helps an organisation work out who needs which business continuity and resilience skills, at what level, and how best to build them. Instead of sending everyone on the same course and hoping it lands, it aims training at the specific knowledge and skills the continuity programme actually depends on.

Four honest reasons.

01

Target the right people

Training reaches the roles that carry continuity responsibilities.

02

Avoid what is not needed

Effort is not spent on training people already have.

03

Link learning to goals

Learning is tied to what the continuity programme is trying to achieve.

04

A clear basis for a plan

The resulting training plan rests on evidence, not assumption.

An illustrative approach.

Six steps, one conversation at a time.

1

Clarify the goals

What the continuity or resilience programme is trying to achieve.

2

Identify the roles

Executive sponsors, programme owners, process owners, incident and crisis team members, all staff.

3

Describe what each role needs

The knowledge and skills each role genuinely calls on.

4

Assess the current level

Through discussions, short surveys or reviewing past exercises.

5

Find the gaps

Compare needs with current level to surface gaps and priorities.

6

Recommend a plan

What, for whom, how and when, with a way to review it.

Who needs what.

An example of how learning needs differ by audience; your organisation’s will be its own.

L

Leadership

  • Awareness of the programme and their duties in it
  • Decision-making in a crisis
P

Programme managers

  • BCMS design and running
  • Business impact analysis and exercising
O

Process owners

  • Their part in plans and recovery
  • What their dependencies mean in practice
R

Response teams

  • Incident and crisis response
  • Playing their part in exercises
S

All staff

  • Awareness of the programme
  • E-learning that fits around work
+

Everyone, together

  • A shared language for continuity
  • Culture that holds when disruption hits

From analysis to delivery.

BCI-authorised training

ADOX is an authorised BC Institute training partner, delivering public and in-house courses (online via MS Teams or in the classroom) across the GCC and other global locations.

Scheduled around you

In-house courses can be scheduled at the client’s convenience.

Awareness and e-learning

Business continuity awareness training, including e-learning.

Exercises and simulations

Business continuity exercises and crisis simulations.

Maturity insight

BC maturity and improvement recommendations, including the BCM Maturity Model.

Talk through your training needs.

We aim to reply to your enquiry within 2 hours.

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